Video shows fatal shooting at Idaho In-N-Out Burger
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Aug. 7, 2026, 2:16 PM EDT / Updated Aug. 7, 2026, 4:19 PM EDT
By Matt Lavietes
Police released Friday new surveillance video of the mass shooting at an In-N-Out in Twin Falls, Idaho, showing the clearest account yet of the horrific scene that unfolded last weekend
In a news conference, the Twin Falls Police Department showed a video of the shooting edited together with clips from multiple surveillance cameras and using detailed voice-over from law enforcement
The Saturday shootingat and around the newly opened fast-food restaurant left three people dead and seven others wounded. The 24-year-old gunman, Chad Williams, fatally shot himself
The video begins by showing Williams pulling up to the In-N-Out drive-thru in a white Honda Civic. When he stops at the payment window, he rolls down his window and shoots employee Ashley Garibay, with a handgun. Garibay, 23, later died of her injuries
Williams then pulls up slightly, parks and exits his car. He walks a few steps and fatally shoots Christopher Claunch as he’s sitting in his vehicle, according to the video
The video then shows a man, whom authorities have identified as former police officer Austin James, running toward Williams before getting shot. James survived the shooting, but is shown retreating back to his car while losing blood
Williams then returns to the payment window and observes other employees rendering aid to Garibay before firing into the window, the video shows. His handgun jams, prompting him to return to his vehicle and retrieve a rifle, according to the video
Inside the restaurant, an off-duty Idaho state police trooper assists evacuating patrons and employees while searching for the gunman, according to the video. Authorities said they were not releasing the off-duty trooper’s name at this time
The surveillance video shows about half a dozen uniformed In-N-Out employees crawling on the ground, and over each other, to escape
Williams is then seen firing at fleeing patrons in the parking lot before he quickly returns to the drive-thru window, where he exchanges gunfire with the off-duty trooper who’s still in the restaurant. The gunman briefly retreats, then returns to the window and fires inside the restaurant again, injuring a good Samaritan who was trying to help the trooper and render aid to Garibay
New details on victims of In-N-Out shooting
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A woman seen in the video fleeing from the restaurant encounters the gunman and quickly seeks shelter behind his car, where she finds the discarded handgun. She picks it up and then discards it when she realizes it’s jammed, according to the footage
The gunman then walks from the In-N-Out toward the street and fires at cars stopped at a red light, striking three victims, the video shows. A good Samaritan with a handgun then engages with Williams as he flees to a nearby Tesla charging station
The gunman then can be seen firing at Tesla vehicles parked at the charging station, shooting three people as they sat in their vehicles. One of the three who were shot, Dale Schultz, 66, died from his injuries, the video states
Williams then walks into the nearby Twin Falls Visitor’s Center where three people were hiding, according to the footage. He then leaves the visitor center store and encounters two employees of nearby businesses on a walking trail behind the visitor center
One of the employees engages with the gunman, talking with him and allowing others coming down the trail time to escape, according to the video. As they separate, Williams fires at the employee, the video shows. That employee survived and was hailed for his bravery by law enforcement at Friday’s news conference
Body camera video from police officers responding to the scene and running toward the gunman is then shown
“Hey! Show me your hands!” an officer shouts as he points his rifle toward the gunman, who had walked off the trail and was standing above a canyon
The voice-over then states that Williams fatally shot himself and fell into the canyon
On Friday, police said that they still have not identified a motive; they also said there is no reason to believe there was another shooter
“To our victims and their loved ones, this community grieves with you,” said Twin Falls Police Chief Matthew Hicks. “We will never forget what happened here. We will never forget those that were hurt.”
The In-N-Out location opened on July 24, according to a news release from the California-based chain
Lynsi Snyder, the president of In-N-Out Burger, addressed the shooting and the death of Garibay
“She was taking care of our most important asset — our customers, and her life was taken by a disgusting human who doesn’t value the lives of others or his own,” Snyder said
“He shot both on our property and off and ended his life shortly after he took the precious lives of our associate and customers, innocent people who never saw it coming,” she added
