Browsing: service

Delta Air Lines is ramping up service to Las Vegas for CES® 2027 with more than 120 peak-day flights connecting the city to key business hubs across the U.S. and around the world. Special Asia-Pacific services from Hong Kong, Shanghai, Taipei, and Seoul-Incheon give customers more convenient access to the world’s premier technology event

Shares of parcel delivery company UPS (NYSE:UPS) fell 3.7% in the morning session after the company posted second-quarter results where a steep drop in profitability overshadowed a beat on revenue and adjusted earnings. The parcel delivery company reported revenue of $22.8 billion and adjusted earnings of $1.76 per share, both surpassing Wall Street expectations. UPS…

Companies ranging from the Commonwealth Bank of Australia and Microsoft Corp. to Uber Technologies Inc. and Hyatt Hotels Corp. are using automated chat and phone systems to handle work that previously required humans. In some cases, they’ve already wiped out sizable chunks of their customer service operations, together representing thousands of workers